Refund policy
Returns & Exchanges
Returns and exchanges may be requested within 7 days of delivery.
We are happy to offer size exchanges, subject to availability. To be eligible, items must be unworn, unused, in their original condition and packaging, and accompanied by any original tags or accessories.
For change-of-mind, size or fit-related requests, the customer is responsible for the applicable return shipping costs. Eligible requests may be resolved through an exchange or Footnote store credit.
If you receive an incorrect item or your item has a manufacturing defect, please contact us within 48 hours of delivery. Once the issue is reviewed and approved, Footnote will arrange and cover the applicable return shipping and provide an appropriate exchange, replacement or other resolution.
All returned items are subject to inspection upon receipt. Items showing signs of wear, use, damage, alteration or missing original packaging may not qualify for an exchange or store credit.
To request a return or exchange, please contact us at wearfootnote@gmail.com or via WhatsApp: +92 322 4826023.
Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded under applicable law.
